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How to Check Your Order Status Using the Order Status Portal

Summary: This article provides guidance on how to obtain an update on your order status.

Checking Your Order Status

To get an update on your order, you can use the Order Status Portal. Follow these steps:

  1. Visit the Order Status Portal.
  2. Enter your sales order number or your own purchase order number.
  3. Input your delivery postcode.
  4. Click on "Check order status."

The portal will provide real-time updates on all orders placed in the last 12 months, including information on dispatched and pending items along with their expected dispatch timescales.

Need Further Assistance?

If you do not have your order number or require additional support, you can reply to the email you received or contact customer support with any details you have regarding your order. The support team will be happy to assist you.

Conclusion

Using the Order Status Portal is the quickest way to check the status of your order. If you encounter any issues or need further help, do not hesitate to reach out to customer support for assistance.